From Reluctant Users to Smartsheet Champions
Generic Smartsheet training fails because it doesn’t address the real barriers: fear of change, lack of confidence, and a lack of immediate value. Our coaching approach builds skills through practical application with your actual work.
Why Teams Resist Smartsheet:
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Overwhelming interface with too many features
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Fear of breaking something or losing data
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Previous bad experiences with project tools
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Don't see how it applies to their specific work
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Lack of confidence in their technical abilities
Our Coaching Approach Creates:
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Confidence through hands-on practice with real projects
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Immediate wins that demonstrate clear value
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Ongoing support to reinforce learning
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Skills that match actual job responsibilities
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Champions who help train their colleagues
Why Our Smartsheet Coaching Works When Traditional Training Fails
Traditional Training
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Generic content not relevant to your work
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One-size-fits-all pace
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No follow-up or reinforcement
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Practice with fake data and scenarios
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Focus on features, not outcomes
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Limited time for questions
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No accountability for adoption
Our Coaching Approach
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Customized to your actual workflows
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Self-paced with guided support
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60-90 day ongoing coaching
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Hands-on with your real projects
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Results-focused skill building
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Unlimited questions and support
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Success metrics and follow-up

Client Success Stories
Ronda Keni, MN
Year
These become video testimonials
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Liat Tortal, NJ
Year
These become video testimonials
Rating
John Traves, ON
Year
These become video testimonials
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Smartsheet Training & Coaching Programs
Essentials
$1,500
2 weeks
Deliverables:
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Smartsheet fundamentals (4 hours)
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Hands-on project setup workshop
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Basic collaboration & sharing
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Essential formulas & functions
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Self-paced learning modules
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30-day email support
Professional
$3,500
4 weeks
Deliverables:
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Everything in Essentials
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Advanced workflows & automation
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Custom reporting & dashboards
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Integration with other tools
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1-on-1 coaching sessions (2 hours)
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Real project implementation support
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60-day follow-up coaching
Expert
$6,000
Ongoing
Deliverables:
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Everything in Professional
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Advanced formula & function mastery
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System administration & governance
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Custom solution development
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Train-the-trainer certification
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Weekly 1-on-1 coaching (6 sessions)
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90-day ongoing mentorship
Enterprise
Custom
Ongoing
Deliverables:
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Everything in Expert
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Custom curriculum development
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Change management support
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Executive stakeholder training
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Adoption analytics & reporting
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Dedicated training specialist
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6-month success partnership
All packages include: Skills assessment, customized curriculum, hands-on practice, and ongoing support. Training can be bundled with Implementation packages at a discount.
Transform Your Team into Smartsheet Power Users
Stop settling for low adoption rates.
Get a free skills assessment and see precisely how we can turn your team into confident, productive Smartsheet users.
Frequently Asked Questions
Smartsheet offers generic training designed for its platform. We provide customized coaching using your actual data and workflows. Our training is practical, hands-on, and focused on your specific business needs. Plus, we include ongoing coaching to ensure adoption sticks.
Resistance is normal, and we’re experts at overcoming it. We use proven change management techniques, start with quick wins, and show immediate value. Most resistance comes from fear or bad past experiences - we address both directly.
Absolutely! We assess each participant's current skill level and customize the experience. Our blended approach includes self-paced modules for basics and advanced sessions for power users. Everyone gets what they need.
We track both skill proficiency and actual usage. Pre/post assessments measure knowledge gains, while usage analytics show real adoption. We also collect feedback and conduct follow-up sessions to ensure lasting improvement.
That's why we focus on coaching, not just training. All our programs include follow-up support, reference materials, and reinforcement sessions. We also train internal champions to provide ongoing peer support.
Your Smartsheet Success Depends on User Adoption
You can have the perfect Smartsheet setup, but if your team won't use it, you've wasted your investment. The difference between success and failure is effective training that builds confidence and drives adoption.
90%
Average adoption rate after training
60 Days
To achieve
full team proficiency
3-5x
ROI on
training investment
